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Shipping Policy Prestigiboutique : Transparency and Reliability

Dear customers,

Thank you for your trust in Prestigiaboutique.com. We value your choice and strive to make your shopping experience smooth and enjoyable. To keep you well informed, we share our shipping policy and important information about delivery times.

Delivery times and processing

  • Processing Time: Orders are typically processed within 1-3 business days .
  • Delivery times: Depending on the delivery address and logistical circumstances, the delivery time varies between 2 and 10 days . In exceptional cases it may take a little longer.

We work with reliable logistics partners to deliver your order safely and on time. Please note that factors such as regional restrictions, holidays or weather conditions may affect delivery times.

Track Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number . This allows you to easily track the status of your package via the website of our logistics partner.

Help or Questions?

Do you have any questions about your order, delivery time or any problems? Feel free to contact us! Our customer service team is ready to help you.

📧 Contact: info@prestigiaboutique.com

In order to serve you faster, we kindly request that you include the following information in your email:

  • Your full name
  • The order number (if available)
  • A brief description of your question or problem

Important Tips:

  • Please check your shipping address carefully when placing your order.
  • Please take into account possible delays during holidays or busy periods.
  • If you have not received your order after 20 days, please contact us for an update.

We do our utmost to deliver your order as soon as possible and to make your experience with ModaMondo.eu positive. Your patience and understanding are greatly appreciated.

Yours sincerely,
The PrestigiaBoutique team

Important information about orders outside the EU

Import duties and VAT
For orders originating from outside the European Union (EU), there are some important points to keep in mind:

  • When goods are shipped from outside the EU, the customer is responsible for importing the goods and paying import duties and VAT .
  • These charges are calculated by customs and may vary depending on the country of destination.

Import regulation for parcels up to €150
A special import arrangement applies to parcels with an intrinsic value of up to €150 :

  • Intrinsic value: The price you as a customer pay for the product.
  • Invoice details:
    • If transport and insurance costs are stated separately on the invoice, they are not included in the calculation of the intrinsic value.
    • If these costs are not listed separately, they are not included in the calculation of the intrinsic value.

Please note: This arrangement is subject to the customs regulations of the country of destination. For more information on import duties and VAT, we recommend consulting the local customs website.

Do you have any questions?
Please feel free to contact us via:
📧 info@prestigiaboutique.com

We are always here to help you!